Royal bank customer service banque royal st sauveur RBC believes all issues can be resolved by using open communication – usually at the source. Whether it’s used to answer a question, solve a problem or share a success, communication is the key. Your feedback is used to continually improve the quality of products and services we provide to all of our valued clients. When you try to figure out a solution or need questions answered they just repeat the same old scripted rhetoric I've heard for the last 20 years. Customer service phoneline will say "I don't know ask your bank", I ask the bank manager, they say "I don't know ask customer service". Ridiculous. They don't care.

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